Intercom hires a CFO as it ramps towards an IPO

Today Intercom announced that it has hired a chief financial officer (CFO) as it ramps toward an IPO. The unicorn also promoted its COO to the CEO role earlier this year. The company’s recent CEO, Karen Peacock, told TechCrunch that her new CFO Dan Griggs was a strong candidate thanks to his experience helping take…

Intercom hires a CFO as it ramps towards an IPO

Today Intercom announced that it has hired a chief financial officer (CFO) as it ramps toward an IPO. The unicorn also promoted its COO to the CEO role earlier this year.
The company’s recent CEO, Karen Peacock, told TechCrunch that her new CFO Dan Griggs was a strong candidate thanks to his experience helping take Rocket Fuel public, and for helping execute a “whole business transformation” at Sitecore, where he worked immediately before coming to Intercom.
Intercom is a software startup that sells customer-chat software that works with support and marketing teams. Different tiers of its service allow for automated “conversational” campaigns, and custom bots. The company has raised a hair over $290 million, according to Crunchbase data.
Griggs told TechCrunch that he was not in the market for a new role, but conversations with Peacock drew him in.
Peacock took over the CEO role after around three years as the company’s COO, during which time it became known that the preceding CEO had made “unwanted advances” on employees. Intercom also underwent layoffs before Peacock took over the helm. According to reporting, the firm cut around 6% of its s
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